Privacy Policy

Privacy Policy

At Best Fresh Wholesale, we are committed to safeguarding the privacy and personal information of our valued customers. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided to us through the Best Fresh mobile application (referred to as the “App”).

Information Collection

1.1 Personal Information: When you download and use the Best Fresh App, we may collect certain personal information that you voluntarily provide to us, such as your name, contact details, delivery address, and payment information. We only collect the information necessary to provide you with our services efficiently.

1.2 Usage Information: In addition to personal information, we may automatically collect certain information about your use of the App, including your device information, IP address, browsing activities, and app usage patterns. This data helps us improve the App’s performance and provide you with a more personalised experience.

Information Use

2.1 Service Provision: We use the personal information you provide to process your orders, fulfil your requests, and deliver the best possible service. This includes managing your account, processing payments, and communicating with you regarding your orders or any changes to our services.

2.2 App Improvement: We may analyse the usage information collected from the App to enhance its functionality, troubleshoot technical issues, and optimise the user experience. This analysis is performed in an aggregated and anonymized manner to ensure individual identification is not possible.

2.3 Marketing Communication: With your consent, we may send you promotional emails or notifications about our products, services, offers, or relevant updates. You have the option to unsubscribe from such communications at any time by following the instructions provided in the email or contacting our customer support.

Information Sharing

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your personal information strictly on a need-to-know basis, and they are obligated to maintain its confidentiality and use it solely for the purposes of assisting us in delivering our services.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency) to comply with legal obligations or defend our legal rights.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. We use industry-standard security protocols and regularly review and update our security practices to ensure the ongoing integrity and confidentiality of your data.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely dispose of it in accordance with our data retention practices.

Your Rights

You have the right to access, update, correct, or delete your personal information held by us. If you wish to exercise any of these rights or have any concerns about your privacy, please contact us using the information provided at the end of this Privacy Policy.

Amendments to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or as necessary for the protection of your privacy. We will notify you of any material changes by posting the updated policy on the App or by other reasonable means.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Best Fresh Wholesalers

Address: GPO Box 1930 Hobart


Phone: 03 62313766

Effective Date: 05/07/2023

60 Patrick Street
Hobart TAS 7000

Ph: 03 6231 3766
Fax: 03 6234 7313
A.H: 0418 578 275
Best Fresh App